Privacy Policy

QuoteSorted ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trade certificate management platform at quotesorted.uk (the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Personal Information

When you register for an account, we collect:

• Name and email address
• Company/business name and address
• Phone number
• Professional registration numbers (e.g., NICEIC, NAPIT)
• Digital signature (if you choose to create one)

Certificate Data

When you create certificates, we store:

• Customer names and addresses
• Installation details and test results
• Certificate documents and PDFs
• Photos uploaded for jobs

Usage Data

We automatically collect:

• Browser type and version
• Pages visited and time spent
• Device information
• IP address

Our Service offers optional integration with Google Calendar. When you connect your Google Calendar:

What We Access

• Permission to create, edit, and delete calendar events in a dedicated "QuoteSorted Jobs" calendar
• Permission to check your calendar availability (free/busy status) for scheduling conflict detection
• Your Google account email address for identification

How We Use Google Calendar Data

• To automatically create calendar events when jobs are scheduled
• To update events when job details change
• To delete events when jobs are completed or cancelled
• To check for scheduling conflicts (only if you enable this feature)

What We Do NOT Do

• We do not read your existing calendar events (except for conflict checking if enabled)
• We do not share your calendar data with third parties
• We do not store your calendar data on our servers (only event IDs for management)
• We do not access any other Google services or data

Disconnecting Google Calendar

You can disconnect your Google Calendar at any time from Settings → Calendar Sync. This will revoke our access and stop all calendar synchronization. You can also revoke access directly from your Google Account permissions.

We use the collected information to:

• Provide and maintain the Service
• Generate electrical certificates and compliance documents
• Process your transactions and manage your subscription
• Send you service-related notifications and updates
• Provide customer support
• Improve and personalize the Service
• Detect and prevent fraud or abuse

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We may share your information with:

• Service Providers: Third-party companies that help us operate the Service (e.g., payment processors, email services)
• Team Members: If you're part of an organization, other team members may see relevant certificate and job data
• Legal Requirements: If required by law or to protect our rights

We do not sell your personal information to third parties.

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing

To exercise any of these rights, please contact us at support@quotesorted.uk

We retain your personal data for as long as your account is active or as needed to provide the Service. Certificate data is retained to comply with UK electrical safety regulations, which may require records to be kept for a specified period.

If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Cookies

We use essential cookies to operate the Service (e.g., authentication tokens). We may also use analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: